New Patients | First Visit Guide | Dr. Jordan Loewenstein, D.C. | San Diego Chiropractor
New patients welcome

Your first visit,
explained.

You've been putting up with it long enough — the neck stiffness, the nagging back pain, the headaches that won't quit. Here's exactly what happens when you walk through the door, and what to expect from here.

45–60 min first visit
Most insurance accepted
Treatment at first visit (in most cases)
Clear written treatment plan

You're in the
right place

Every patient who walks in has their own story. Here are some of the most common ones. If yours is in here — or close to it — Dr. Loewenstein has treated it many times over.

Waking up stiff and sore
Your neck or upper back is stiff every morning — not just occasionally, but most days. You've tried sleeping differently, stretching, ignoring it. It's not going away on its own.
Back pain from sitting all day
By 2pm your lower back is aching. By Friday it's tight and irritated. You know it's the desk job — but painkillers aren't a plan, and you need a real fix, not a temporary patch.
Runners and athletes with nagging injuries
Hip tightness that's slowing you down. IT band that flares up at mile 4. A shoulder that's been "off" since last season. You're pushing through it — but you shouldn't have to.
Sciatica shooting down your leg
That sharp, shooting pain from your lower back down through your glute and leg — it makes sitting, driving, and sleeping miserable. You need someone who actually knows how to treat it.
Headaches from screens and posture
The headaches usually start at the base of your skull or behind your eyes, and they're tied to long screen days and forward head posture. This is extremely common — and very treatable.
First time seeing a chiropractor
You've thought about it for a while but weren't sure what to expect. That's completely normal. This page is for you — by the time you're done reading, you'll know exactly what's involved.

What happens
when you come in

No surprises, no mystery. Here's exactly what a first visit with Dr. Loewenstein looks like — from walking in to walking out with a plan.

01
⏱ Min 0–10 · Arrival
Check-in and intake forms
If you complete the new patient forms online beforehand, you'll walk straight in. If not, you'll fill them out in the office — they cover your health history, current symptoms, medications, and any prior injuries or imaging. This takes 10–15 minutes in the office or just a few minutes if done ahead of time. Bring your insurance card and a photo ID.
02
⏱ Min 10–20 · Consultation
A real conversation about what's going on
Dr. Loewenstein will sit down with you and actually listen — where it hurts, when it started, what makes it worse, what you've tried, and what your goals are. Whether you want to get back to running, sit through a workday without pain, or sleep through the night — your goals shape the plan. This isn't a rushed intake. It's the foundation everything else is built on.
03
⏱ Min 20–35 · Examination
Thorough physical and orthopedic exam
The exam is designed to find the cause — not just name the symptom. It typically includes posture and movement screening, range of motion testing, orthopedic and neurological tests, and hands-on palpation to assess joint mobility, muscle tone, and trigger points. If imaging (X-ray or MRI) would add clarity, you'll be referred for that — but in most cases the exam gives everything needed to start treatment.
04
⏱ Min 35–55 · Treatment
First treatment — in most cases, same day
Once the exam is complete and it makes sense to treat, Dr. Loewenstein gets to work. A typical visit includes soft tissue therapy (ART-based myofascial release), a spinal or extremity adjustment, and corrective guidance for home. You won't leave without something having been done. Mild soreness the next day is normal — like the day after a good workout — as your body starts adapting.
05
⏱ Min 55–60 · Report of findings
Your diagnosis and treatment plan, in plain English
Before you leave, you'll know exactly what's going on, why it's happening, and what the plan is to fix it. Dr. Loewenstein will explain your diagnosis in plain language, outline the recommended visit frequency and timeline, and walk through your insurance coverage and any out-of-pocket costs. No vague "come back next week" — you'll have a written care plan with clear goals and checkpoints.

The three phases
of getting better

This is the question almost every new patient has: "Why can't you just fix it in one visit?" The honest answer is that your body doesn't heal in one session — and anyone who tells you otherwise isn't being straight with you. Here's how it actually works.

Phase 01
Relief
Care
Typical frequency
2–3x per week · 2–4 weeks
This is about getting the pain down and protecting you from further irritation. Joints calm down, muscle spasm eases, and normal movement starts to return. You should feel meaningful improvement within the first couple of weeks — if you don't, the plan gets adjusted.
Low back pain Neck pain Sciatica Headaches
Phase 02
Corrective
Care
Typical frequency
1–2x per week · 4–8 weeks
Pain going away is not the same as the problem being fixed. This phase addresses the underlying mechanical issues — movement patterns, joint mobility, muscle strength — that caused the problem in the first place. Stopping here is the most common mistake patients make.
Rehab exercises Posture correction Sports function
Phase 03
Maintenance
Care
Typical frequency
Every 4–8 weeks
For patients who want to stay ahead of it — especially athletes, desk workers, and anyone with physically demanding jobs. Think of it like a dental cleaning for your spine. The stressors that caused the original problem don't go away; periodic care helps your body manage them before they become problems again.
Athletes Desk workers Active adults

Common misconceptions
cleared up

These are the things patients often believe before they start — and what the reality actually looks like.

❌ The myth
"I feel better after two visits — I'm done."
✓ The reality
Pain leaves faster than tissues heal. Stopping when you feel better is like quitting physical therapy halfway through — you feel okay, but the root cause hasn't been corrected. Flare-ups are more likely.
❌ The myth
"Once you start chiropractic, you have to go forever."
✓ The reality
There's no obligation beyond your treatment plan. Many patients complete relief and corrective care and move on. Others choose maintenance care because they see the value — but that choice is always theirs.
❌ The myth
"Chiropractic is just cracking your back."
✓ The reality
Every visit includes soft tissue therapy, a spinal adjustment, and functional rehab guidance. Three therapies in one appointment — because the adjustment alone doesn't address the muscle and movement components that are often driving the problem.
❌ The myth
"I'll just push through the pain — it'll go away on its own."
✓ The reality
Sometimes it does. Often it becomes a chronic problem because the underlying mechanical cause was never addressed. The longer compensatory patterns are in place, the more work it takes to unwind them.

What to bring
on day one

Keep it simple. Here's everything you need — and a few things that can help if you have them.

Insurance Card
We'll have already verified your benefits before your appointment — bring the card so we can confirm details at check-in.
Photo ID
A valid driver's license, passport, or state ID. Standard for all new patient appointments.
Prior Imaging
If you have recent X-rays or MRI results related to your pain, bring them or note where they're from. Not required, but helpful.
Intake Forms (Optional)
Complete these online before your visit to save time. If you haven't, no problem — you can fill them out when you arrive.
What to wear
Comfortable, loose-fitting clothing is ideal — athletic wear works great. You don't need to change into a gown. The exam involves some movement testing, so anything you can move freely in is perfect.

Why patients here
actually get better

Most people who start chiropractic care and don't finish have one thing in common: they never had a clear plan. They felt better, assumed they were done, and stopped before the root cause was corrected. Here's what we do differently.

A written care plan from day one
You'll leave your first visit with a clear document: your diagnosis, visit frequency, timeline, goals, and how progress will be measured. Not a vague estimate — a real plan with checkpoints.
Objective progress tracking
Every few weeks, we reassess. Range of motion, strength, pain frequency — you'll see the numbers change. When you can see what's improving, it's easier to stay the course through the corrective phase.
No surprises on billing
We verify your benefits before your first visit and walk you through exactly what's covered. Your copay or out-of-pocket cost is known before you ever sit down on the table.
Take-home exercises you can actually do
Simple, targeted exercises that reinforce what's being done in the office. Not a stack of generic handouts — specific movements based on your exam findings, progressed as you improve.

The questions
everyone asks first

Honest answers to the most common things new patients want to know before they book.

Your First Visit
How long does a first chiropractic visit take?

Plan on 45–60 minutes. That includes your consultation, a thorough physical and orthopedic exam, and in most cases, your first treatment. Follow-up visits are shorter — typically 25–35 minutes — because the intake work is already done and we get right to it.

Will I get treated on my first visit or just evaluated?

In most cases, you'll receive treatment at the first visit. Once the exam is complete and it's appropriate to proceed, Dr. Loewenstein will get to work — soft tissue therapy, an adjustment, and corrective guidance. The only exception is if the exam reveals something that warrants further evaluation first, in which case you'll be told exactly why and what the next step is.

Does a chiropractic adjustment hurt?

Most patients don't find it painful — you'll typically feel pressure or a brief sensation during the adjustment, followed by relief. Some people feel mild soreness the next day, similar to how you feel after a workout your body hasn't done in a while. That's your muscles and joints adapting. If anything feels uncomfortable, say so — techniques can always be modified.

What should I wear to my chiropractic appointment?

Comfortable, loose-fitting clothing. Athletic wear is ideal — gym shorts, leggings, a t-shirt. The exam involves movement testing and palpation, so anything you can move freely in works. You won't need to change into a gown.

Treatment Plans & Visit Frequency
How many chiropractic visits will I need?

It depends on what you're dealing with and your goals. For acute low back pain or neck pain, most patients start with 2–3 visits per week for 2–4 weeks, then taper. For more complex conditions or if you've been dealing with something chronic, it may take longer. You'll get a clear written plan at your first visit with realistic timelines — not a vague "let's see how it goes."

Why do chiropractors recommend so many visits?

Because joints, muscles, and discs don't heal in one session — tissue adaptation takes weeks. Each adjustment builds on the last, progressively restoring alignment, mobility, and neuromuscular control. Pain goes away faster than the underlying problem is corrected, which is exactly why finishing the corrective phase matters. That said, if a plan feels excessive or isn't producing results, you should always ask — and expect a direct answer.

How long until I feel results from chiropractic care?

Most patients notice improvement within the first 2–3 visits. Acute conditions often respond quickly — sometimes significant pain relief after the first appointment. Chronic or complex conditions take longer, but there should be measurable progress within the first few weeks. If you're not seeing any change after several visits, the plan will be reassessed — something will be adjusted.

Can I stop care once my pain is gone?

You can always stop care at any point — there's never any obligation. But it's worth understanding the difference between pain relief and functional correction. When pain disappears, it usually means phase one is working. The underlying movement and stability deficits that caused the problem are often still there. Whether you want to continue into the corrective phase is your decision, made with full information.

Insurance & Cost
Does insurance cover my visits?

Dr. Loewenstein is in-network with Aetna, Blue Shield, Anthem Blue Cross, UnitedHealthcare, Cigna, HealthNet, Medicare, and VA Community Care Network (CCN). We verify your benefits before your first appointment — you'll know your copay or out-of-pocket cost before you come in. No billing surprises. If your plan isn't listed, call (858) 558-3111 and we'll check your coverage in minutes.

How much does chiropractic cost without insurance in San Diego?

We offer straightforward cash-pay rates for patients without insurance or who prefer to pay out of pocket. Call the office at (858) 558-3111 for current rates — we keep it transparent and simple.

Logistics
Do I need a referral to see a chiropractor?

No referral needed for most PPO plans — you can call or book directly. A few exceptions: UC SHIP for UCSD students requires a referral from Student Health Services, and Kaiser plans require an ASH referral from your PCP. We'll confirm any requirements when we verify your benefits.

Where is the office and is parking available?

The office is at 5151 Shoreham Place, Suite 175 in UTC San Diego — off the 805, easy to reach from La Jolla, Sorrento Valley, Clairemont, and UCSD. Free parking is available in the lot — no meters, no validation. Suite 175 is on the first floor at the end of the courtyard on the left.

New patients welcome this week

Ready to get
started?

Book online or call the office. We'll verify your insurance before your appointment so you know exactly what to expect — no surprises, no pressure.

5151 Shoreham Place, Suite 175UTC, San Diego, CA 92122Less than 2 miles from UCSD